London, United Kingdom
Deliveroo is passionate about food and bringing people evermore choice. There are amazing restaurants everywhere that we believe everyone should have access to.
But Deliveroo’s mission is not only to make sure that the restaurants in your area are available to you when and where you want them - we want to go further and bring new restaurants to your area so you have even more choice of amazing food.
The central Customer Care management team is expanding rapidly and the Global Workforce Management & Planning team needs to mirror this growth in order to provide outstanding support to our Customer Care teams. We currently cover twelve markets across Europe, the Middle East and APAC.
We are looking for a data scientist from an algorithms background, to build intelligent decision making machines, primarily to work with the Global Workforce Management & Planning team to help develop and implement resource planning methodologies in order to drive efficiencies and bring a consistency of approach to all markets. You will have a high degree of autonomy and work on some of the most interesting problems at the intersection of riders, consumers, and restaurants relating to customer contacts.
You are someone who knows the fundamentals of machine learning and/or operations research and knows when they should be applied. You are a keen problem solver, able to think deeply about a business problem and devise a well-thought-out and pragmatic algorithmic solution. And you get satisfaction from working with non-technical stakeholders and seeing your algorithms shipped and driving measurable impact to the business.
It's a bonus if you have:
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
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