Dynamics 365 CRM Developer

About ERIKS Digital

We are ERIKS Digital, formerly award winning startup Zamro, today the global technology & data hub of ERIKS. We are forerunners that love to take on new adventures and try new things. We thrive on innovation and are here to digitally transform the world of industrial services.

In order to achieve this, we created a culture in which we act as a sports team. We have a growth mindset, are result driven and work in a high pace. And most importantly: we do it together. With colleagues that are as fun as they are bright.

Position

ERIKS Digital is looking for a D365-CRM Developer

Within our Sales domain we are working on four different propositions, building new digital solutions for customers and our colleagues. For most of the sales-related projects we use standard ERP and CRM software, however we also build from scratch by exploring innovative technologies.
The Sales domain focuses on the core processes and technology of our entire sales organization.
Recently we have designed new state-of-the-art organization, ready to help our business with its next step of the digital transformation.

This new way of working is based on the ERIKS value chain, and is meant to tackle the customer journey end-to-end.
As a Developer you design and build business applications and support sales functions based upon identified business requirements and use cases. You apply advanced analysis skills and experience in principals of architecting, designing, demonstrating and positioning D365-CRM based solutions. Responsible for researching and resolving all reported issues.

Responsibilities:

• Manages large, complex deployments and configurations, system through analysis and customization
• Ensures the implemented D365-CRM functionality integrates seamlessly with the existing infrastructure of the company
• Serves as the primary point of contact and subject matter expert for all CRM development related issues, concerns, and needs
• Designs, develops and implements solutions to further expand our use of CRM across the organization in accordance with business objectives
• Clearly articulates architectural differences between solution methods and the challenges and approaches to successful integration of platforms 
• Create solution components; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions
• Customize Dynamics 365 CRM forms
• Design the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients
• Implement Dynamics CRM views and visualizations
• Create view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes
• Manage Dynamics CRM entities
• Manage entity ownership; manage entity properties; understand system and custom entities
• Configure field customizations
• Develop and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons
• Implement entity relationships
• Create relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles
• Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions
• Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions
• Create business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows
• Design application, technical, domain, or solution architecture, including design and implementation of solutions

Your qualification

• Bachelor or master degree
• 3-5 years of relevant dynamics 365 (CRM) development experience
• The ability to work under tight timelines
• Both a self-starter and team player mentality
• Accuracy on the input combined with flexibility on the output

Personal competence:

• Good communication skills
• An enthusiastic, curious mindset and you are an absolute fan of technology
• Enjoys working within a scrum team and will not hesitate to ask colleagues for advice and help in solving your challenges
• Pragmatic, analytical, results focused
• Ability to make complex matters simple
• Not just the ability, but the preference to work in a fast paced and Agile environment
• Desire to work in a diverse and enjoyable team and to contribute to our productivity and fun at work!

Additional details

Dutch DNA, global culture

With its expansion into 17 countries and many different industries, ERIKS became a global organization, with a truly international culture and vision and with talent, experts, and client relationships from everywhere. Meanwhile, its headquarters and roots are in The Netherlands. The company is owned by SHV, a family-owned Dutch group with a portfolio of seven companies that together employ nearly 60.000 people worldwide. The culture at both SHV and ERIKS is built on integrity, entrepreneurship, and a core value of investing in people. With its 6.500 employees and nearly 2 billion Euros revenue, ERIKS is an established corporate – yet one with the entrepreneurial drive and willingness to invest that is often found at younger, smaller, PE-backed businesses.

Digital transformation

ERIKS now finds itself in a very exciting phase: that of a companywide digital transformation. The potential of digital technology for ERIKS extends to all business aspects, from easy business workflows to direct commercial purposes. Digital technology can advance ERIKS e-commerce channels as well as offer new innovations and service propositions that are partially or fully digital. Examples include the proposition of Smart Asset Management (IoT) or ‘ERIKS Wiki’, a knowledge mining database for employees and customers. ERIKS has a dedicated approach to digitization. The company is internally building a proactive, solution-oriented product organisation with top-notch developers and digital and industry experts. Recently, a Chief Digital Officer was hired, and the next three years people, operating model, architecture, governance, and strategy will take full focus.