Backend Python Engineer for Customer Support Systems Tribe

About Kiwi.com

Kiwi.com provides innovative travel tech solutions for customers and businesses.

Founded by Oliver Dlouhý and Jozef Képesi in 2012, Kiwi.com is an online search engine allowing users to combine transportation from non-cooperating carriers. Self-connect travel itineraries allow users to combine flights and ground transportation from over 800 carriers. Kiwi.com ranked seventh in the 2017 Deloitte Technology Fast 500 EMEA list, becoming the highest-ever rated Czech company. Following the previous success, Kiwi.com ranked fifth in the very same program in 2018. In November 2019, the company announced a change in its vision of becoming the first Virtual Global Supercarrier and won the People’s Choice Award at Phocuswright Conference in Miami.

Position

CS Systems tribe is focused on developing internal applications for the Customer support department. Our agents need to have highly customized and stable tools in order to help the customers with all possible issues they may encounter. Main goal of CS Systems is to create one common interface where both front-office and back-office agents can find all information and do all actions needed to solve the customer’s problem.

Currently, we are looking for a Backend Python/Django Developer (CS Systems Tribe) to participate in the development of our internal core/modules services targeted primarily at the Customer Support (CS) department and should help with the daily work of our agents. Interested? Read on!

Who are we looking for?

• You work within guidelines set by your teammates to independently tackle well-scoped problems with minimal guidance
• You regularly deliver your work to end-users and are a primary contributor to your team’s goals
• You work on features and projects within a broader product or system 
• You pass technical knowledge on more junior team members through code review and frequent discussions 
• You actively identify problems within the scope of your team and come up with solutions

Your qualification

• Good knowledge of Python 3
• Knowledge of Django or other Python frameworks
• Experience with relational databases (we use PostgreSQL), Redis and Elasticsearch
• Knowledge of Docker and CI/CD
• Write stable, maintainable, and well tested code (trust us, it takes much longer to fix consequences than write actual tests)
• Knowledge of design patterns and when to use them
• Code Review best practices
• Microservice architecture best practices
• Intermediate English
• Self, quick and deep learning – not being afraid to experiment, fail, learn and eventually succeed
• Proactive and Reliable
• A passion for what you are doing with your life

Will be a plus

• Knowledge of distributed task queue with Celery
• Knowledge of message queueing with RabbitMQ
• Knowledge of container-orchestration with Kubernetes (k8s) and GCP
• Being able to talk about tech stuff with non tech people either to explain how our product works and what are its limits or to discuss implementation of new features
• Mentoring other team members

What we offer

• We deploy immediately after a job is completed, not after months of QA
• Do, fail, learn – repeat! We understand that mistakes happen and we learn fast
• We decide which cutting-edge technologies are appropriate for the task
• We code at hackathons and other competitions 
• We support the local technological community
• We visit and speak at conferences and technological events worldwide
• We use our work time wisely with a friendly vacation policy and work schedule
• We also like to party and hang out together
• We work, play, relax, workout and even nap in our offices
• We’re a great team of passionate and fun-loving people from across the globe who you’ll love working with. We look forward to you joining our team-buildings and parties!

Salary starting from 2 000 EUR gross depending on relevant experience and skills.

• Besides a motivating salary, we offer quarterly bonuses dependent on your performance and the company’s results
• The opportunity to join our Phantom Stock scheme (for positions from level 5 upwards)
• We also enjoy benefits, such as meal vouchers, 20+5 days vacation, Cafeteria program, sick days, Multisport card
• Flight vouchers to celebrate your kiwi anniversaries
• Work from home and/or our modern office located in Zuckermandel where you can enjoy sleeping spots, chillout zones, free refreshments, parking for car/bicycle/motorbike
• Hardware from Apple or Microsoft based on your preferences
• Relocation package (including visa support)
• We offer unlimited contracts within a forward-thinking and ambitious company
• Dogs, kids, and parties are welcome in our offices