Head of Revenue Enablement

About Unbabel

At Unbabel, we believe language shouldn’t stand in the way of relationships. By combining human expertise and artificial intelligence, we give businesses and their customers the ability to understand each other, make smarter choices, and have richer experiences.

We work with leading global companies to give customers great service in their native language. Powered by state-of-the-art AI and a worldwide community of translators, Unbabel delivers human-quality translations at scale and on time.

Position

This role reports to the CRO and will work with a number of different teams within the company, serving as a bridge between sales and marketing. The ideal candidate should be comfortable with ambiguity and proactive in identifying and diagnosing challenges at different points in the customer journey. The Head of Revenue Enablement should have expertise in Go-to-market strategy but is also eager to roll up their sleeves to design and deliver onboarding and ongoing training, test messaging, coach salespeople and create content such as playbooks and job aids. As Unbabel continues to grow, this position will play a pivotal role in ensuring that our processes are smooth and scalable!

You'll help create understanding by...

• Owning onboarding for all new hires on the revenue teams
• Managing an Enablement calendar with monthly, quarterly and annual workshops and events for the revenue teams
• Shadowing customer calls across the revenue teams to understand our customers and our current approach
• Working with the CRO and each of the revenue team managers (Sales, Partnerships, Customer Success and Solution Consultants) to develop and lead initiatives that will help remove the most urgent roadblocks to each team's success
• Working with RevOps to reconcile the company's performance data with qualitative observations from the field
• Working with Demand Gen and Product Marketing to implement new processes and knowledge within the revenue teams
• Designing and delivering training programs and enablement resources (playbooks, best practice libraries, knowledge base additions)

Your qualification

• 3+ years of experience carrying a quota
• 5+ years of sales enablement OR sales management experience
• Strong presentation skills, to include both stand-and-deliver and web-based training
• Previous experience working at a start-up / fast-paced, changing environment
• Able to work autonomously, taking a consultative approach
• Experience with change management and planning, orchestrating and measuring a "roll out" (bonus points)
• Salesforce experience
• Skills in Excel and ChartIO or another BI tool (organizing and interpreting data sets to diagnose enablement needs)
• Experience with knowledge base tools
• Project management experience

What we offer

• Competitive salary at one of Europe’s leading startups
• Stimulating startup environment committed to diversity and inclusion
• Individual budget to setup your own workstation (mechanical keyboard, mouse, etc.)
• Relocation Package
• Stock options
• Health Insurance
• MacBook Pro and external monitor
• English or Portuguese language courses
• Surf lessons
• Yearly company retreat
• All Hands on Deck every Friday