Webinterpret is a leading e-commerce solution that helps facilitate cross-border trade. Its operations center is in Warsaw, Poland, and headquarters in Sophia Antipolis, France. Over the last year, Webinterpret has grown by more than 300% and it shows no signs of a slowdown.
This role consists of managing a team of customer service representatives covering UK,DE,FR,IT,ES markets, creating and delivering tools and processes aiming at increasing revenue generation and revenue loss prevention as well as measuring/monitoring employee performance and providing coaching to achieve team’s revenue goals.
We are looking for an experienced leader that will bring new ideas and values to our existing customer success team that is currently undergoing structural changes. We are on the lookout for someone with a strong interest in developing and improving processes as well as challenging the status quo. A can-do attitude is a must.
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