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About Piktochart
Our mission is to provide a design tool that’s both intuitive and indispensable. Whether you’re a marketer, teacher, or part of an internal communications team, we’re directing Piktochart to be laser-focused on what’s best for you and your goals.
No complex design software. No heavy designer fees. Just a simple, intuitive tool that helps you tell your story with the visual impact it deserves.
Position
Piktochart is on a mission to redefine visual storytelling in a way that enables our end users to engage with their audience in an effective and captivating manner. Although aesthetics play an important role in design, we need to always balance it with the end user experience to guide our users to their success without being overwhelmed or distracted, while keeping designs coherent and consistent across all projects. Piktochart is looking for a world class talent, who is passionate about user experience and a great advocate for users that can help elevate Piktochart’s tools’ experience even further!
You’re a UX allrounder, driving original product ideas from initial research all the way to world class execution. You identify and detail real user needs. You concept, craft and deliver original user experiences, increasing both user satisfaction and business value.
Responsibilities
- Own the user experience within your cross-functional project team, from researching the right problem to be solved, to ensuring high quality and timely implementation
- Influence the product roadmap from a user-centric perspective, while connecting user value & design strategy to business growth
- Ask smart questions and take calculated risks
- Plan, conduct and evaluate qualitative and quantitative user research, driving user insights for your project, which help identify pain points & opportunities
- Ensure original ideas through solid ideation techniques, driving a world class user experience and ultimately competitive advantage of our product
- Present design concepts, clearly visualising how they create user and business value alike
- Develop design ideas from quick but clear sketches to high quality interfaces designs and prototypes
- Drive smooth implementation by seamless interaction with development and clear documentation of interfaces, information architecture, user flows & interactions
- Plan, conduct and evaluate usability testing, to validate functionality and usability of your solutions
- Contribute to and advance the UX process and toolset
- Stay current with industry trends and best practices
Your qualification
- 3+ years of experience in relevant roles, preferably with a background at the intersection of digital design, psychology and tech
- Passionate and practical about identifying user pain points and solving them by creating usable & delightful user experiences
- Ability to iterate ideas, designs and solutions intelligently and efficiently
- An understanding of the importance of user-centered design and how it drives business success
- In-depth understanding of the difference between information and insights, and how to arrive at the latter
- Experience in mapping techniques, customer journeys and personas, as well as a deep understanding when and why to perform which method
- Well versed in ideation techniques, to quickly and systematically create original ideas yourself, as well as know how to ‘unstuck’ the team
- World class in visualising your ideas through storyboards, wireframes, prototypes and user flows
- Brownie points if you show us beautiful sketches from your daily workflow
- Pragmatic, results-driven approach and can-do attitude to positively and successfully work around possible limitations
- Crystal clear, on point communication – in writing and in person – from big concepts to the important nitty gritty details
- Strong team player in a cultural diverse, locally distributed (remote) team
- Receiving feedback and constructive criticism is something you can’t get enough of
- Ideally you have successfully executed all above listed responsibilities in your previous roles
- Ability to work independently and prioritise workloads according to business goals within tight schedules