Engineering Manager

About ZEALS

Are you looking

• To make meaningful changes at the fastest-growing tech company in Japan?
• For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact?
• To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology
• For a place where things are not just fast - but they happen now? 

We Are Zeals - “Designing conversations. Driving conversions.”

Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. Using AI-powered, human-designed conversation flows across chat platforms, Zeals enables brands to build personalized, automated conversations with their consumers and develop a deeper understanding of their preferences while creating a delightful, seamless shopping experience. Our last 3 years have been phenomenal. We have captured the heart of many businesses in Japan, with over 480 enterprises relying on our chat commerce offering to boost their mobile business.

The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. 

Just Getting Started…

With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion. Investors have taken note of our potential, leading us to recently secure nearly $40 million in funding, backed by Salesforce Ventures.

Position

As an Engineering Manager at Zeals, you will play a crucial leadership role in shaping engineering teams, driving technical excellence, and ensuring the successful delivery of impactful projects. This role is adaptable across different teams and functions, allowing for flexibility based on evolving organizational needs. You will focus on fostering a high-performing team culture, aligning engineering strategies with business objectives, and delivering high-quality products and services.

Key Focus Areas

• Building and Nurturing High-Performing Teams (Team Leadership and Development)
• Driving Project Execution and Delivery
• Shaping Technical Strategy and Scalable Architecture 
• Maintaining Excellence in Quality and Reliability 
• Facilitating Cross-Team Collaboration and Transparency 
• Making Strategic, Data-Driven Decisions
• Optimizing Operations and Cost Efficiency 
• Attracting, Hiring, and Retaining Top Talent 

Your qualification

• 3+ years of management experience in crossfunctional teams.
• A deep understanding of backend/frontend technologies, APIs, microservices architecture, and integration patterns.
• Excellent communication, leadership, and coaching abilities with both backend and frontend engineers.
• Experience in project management, prioritization, and roadmap planning.
• A proven track record of delivering integrated solutions that meet business requirements.

What Makes You Stand Out

• Japanese language proficiency at a business or native level
• Understanding of cultural differences
• Knowledge and experience in chatbots, AI, marketing, and SaaS products

What we offer

• Salary Range : competitive
• Performance review: twice a year
• Holidays: 10 days of annual leave in the first year, weekends off, national holidays, summer and winter breaks, and 5 refreshment leave days per year
• Visa support: We sponsor visas for the right candidates
• Flexible working: Highly flexible, remote-first organization (in Japan), Interim work from overseas
• Housing allowance (within 1.5KM away from office)
• Club activity allowance
• Team building allowance and Lunch allowance
• Zeals Bar (bi-monthly free flow beer party

Additional details

Don’t just take our word for it 

Zeals has received the LinkedIn Top Startups award twice in a row. We believe this is a testament to our growth and our ability to attract great talents–who could potentially be your colleague! 

Ready to roll up our sleeves

We're obsessed with bringing hospitality to everyone – whether it's our customers or you! You’re an individual with unique needs, and while we may not have ping-pong tables or all-you-can-drink espresso bars to offer, we promise you a once-in-a-lifetime experience and co-workers you’ll be proud to brag about to your friends, family, or anyone you meet the next time you go out! As an employer, we're ready to roll up our sleeves and change the status quo if it means making your experience better.