Senior Software Engineer, Marketplace Risk

About Etsy

As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human.

Position

Etsy is looking for a Senior Software Engineer to join its new Marketplace Risk team. Marketplace Risk is responsible for creating tools and automated frameworks our Trust & Safety organization and agents can use to efficiently monitor and respond to our marketplace while keeping a sense of community. You will help coordinate our engineering efforts between the agents that provide front-line response, security engineering, and the members that expect a reliable and safe experience.

The technical staff at Etsy believes that code is craft, and that the work we do is part of a larger creative culture that includes the hundreds of thousands of inspired artists and designers who make Etsy such a unique marketplace. We believe that small, empowered, self-motivated teams can do big things. We believe in measuring everything, taking advantage of our pioneering continuous deployment system to ship code early and often, and keeping up a blameless culture based on trust and a commitment to learning. 

About the role

• Combine data from across the organization to build automated controls to monitor and alert agents on behaviors in the marketplace and take appropriate actions.
• Create systems that generate a comprehensive perspective on buyer and seller behaviors.
• Work closely with agents and analysts that actively observe patterns to rapidly define new automated controls.
• Leverage a rich data warehouse of metrics and behavior information to alert and take action on trends of user behaviors.

Your qualification

• You are a skilled engineer with 5 or more years experience of one or more backend programming languages. We use PHP but are code agnostic in hiring which means Python, Go, Ruby, Java etc. work.
• You are customer focused, build with a user in mind and think of infrastructure and services in product terms.
• You are a strong communicator and are willing to take on a mentoring role with teammates and peers.
• You are a great listener and take the time to understand the needs of the stakeholders.
• You write understandable, testable code with an eye towards maintainability.
• You enjoy thinking about the implications of your work on end users.

Additional details

Developers at Etsy solve some of the most interesting and complex challenges in e-commerce to create the very best user experience. For example, with millions of unstructured listings, improving search & discovery requires developing and applying some of the most innovative applications of machine learning. We ship code early and often using our pioneering continuous deployment system. Engineers primarily code in PHP and JavaScript, but also use Java, Go, and Swift.

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.