Tech Lead - IT Administrator

About FINN

At FINN our mission is to make mobility fun and sustainable: We help everyone who loves driving their own car but refuses the struggle, commitment and intransparent costs associated with car ownership. We achieve this by offering all-inclusive, immediately available, monthly car-subscriptions. Best thing, yet: While our customers drive, we plant trees as every journey is CO2 compensated.

Position

Remote work is also possible. The candidate should sit within +/- 3 hours of the CEST/CET time zone.

As a Tech Lead - IT Administrator in the IT department, you are directly responsible for building and maintaining the best IT infrastructure (Mac/Windows) enabling your colleagues to work smoothly every day. You will hire and lead your own world-class, international team of IT Administrators. Your team will be the main contact for all 1st level support cases and also take care of our office Wi-Fi, printer, and hardware setup. Together with our CTO, you will sharpen the vision of our internal IT infrastructure to ensure massive growth and scalability. On top of, you will define internal tools that allow everyone to work in the most efficient way,  limiting manual workload.

Objectives

• Hire and lead an incredible team: You are responsible to hire and lead a team of up to world-class 2 IT Administrators. You are the technical role model and make sure that the team grows and succeeds together. As a leader, you will drive individual development and team success through constructive feedback (one-on-one).
• Define the future of finn.auto IT landscape: It is your task to define and execute a roadmap for our IT infrastructure at finn.auto in all its aspects. This enables everyone at finn.auto to work trouble-free and focus on their specific areas of responsibility.
• Auto-provision everything: With our no-code platform/tool and known industry best practices (SSO) you will build an auto-provision infrastructure. This will enable even non-tech people to onboard and offboard employees in minutes. You constantly monitor these internal tools and drive improvements. On top of, you will define a winning hardware inventory management.
• Manage and drive your own projects: At finn.auto you will get responsibility from day one. All projects will have a critical impact on the whole company and directly relate to working on making finn.auto fun and sustainable. By improving day-to-day business activities and processes you will be able to overcome the shortcomings of our tools.
• Critically question and analyze: With your profound IT administration knowledge, you are responsible for building our IT infrastructure. Working jointly with our CTO, you will define requirements to bring our systems to the next level, while always seizing opportunities for automation.

Your qualification

• Graduated top of your class with a Bachelor’s degree (or equivalent) in Computer Science or in a similar field from a top-tier university.
• 2+ years of leadership experience in a fast-paced IT environment.
• Proven track record (5+ years) as an IT administrator, network administrator, or system administrator in a startup. environment.
• Experience in building and working with high-performance, strong cross-functional IT administrators.
• You have a “never-stop-learning” attitude and a desire to develop and grow.
• Strong drive toward automation and single-click provisioning using industry best practices (SSO).
• Rock-solid understanding of Mac & Windows IT environments and experience with Google Workspace or similar
• Experienced in IT Asset management systems (e.g. Snipe IT, ServiceNow)
• Skilled in LAN and Wi-Fi administration (Ubiquiti, no Cisco).
• Fluent in English, fluency in German is a plus.

What we offer

• Founders who focus on product and developer needs while building the most popular mobility provider
• A highly motivated environment where you can grow and learn by working on ambitious challenges together in cross-functional teams.
• Excellent fixed salary.
• Significant virtual equity share of the company.
• 3,000€ yearly personal development budget - We constantly motivate you to learn, grow, advance your potential and be the best version of yourself.
• Full visa support - For you and your family
• We love and live agile as a SCRUM team, with open boards, regular retros and daily stand-ups.
• Join an open-minded tech organization with a “best tool for the job” attitude. You have the freedom to choose your equipment, accessories, editors, tools, and technology and are given plenty of room for learning and experimentation.
• A great, modern office in the middle of Munich.
• Loads of fun with amazing colleagues and team events you will not forget.
• You want to drive your own finn.auto? - Get one with our employee discount program or make use of many more benefits we are offering.

Additional details

Values we share

• Customer first - Always focus on our customers’ needs. Reduce complexity, increase quality.
• Own it - Be entrepreneurial in everything you do. Take responsibility for your individual and finn's overall goals.
• Embrace the struggle - Apply attention to detail and don't shy away from tough decisions. Never stop getting your hands dirty.
• We grow and succeed together - We help each other to succeed as a team and grow as individuals. We love to fight and to win together.
• Be honest and open-minded - Always speak out the truth, even if it hurts. Dare to be authentic and embrace others' authenticity.