Director of UX

Berlin, Germany

GetYourGuide

Unverified relocation package

About GetYourGuide

GetYourGuide is on a mission to turn trips into amazing experiences, using our product and technology to change the way travelers find and book things to do and explore their destination. Providing tools and support to our supply chain plays a key role in the ensuring that our customers can get what they want, when they want, at the best rates in the world.

Position

GetYourGuide is looking for an experienced and entrepreneurial leader to delight our customers with exceptional user experiences; to grow and develop our UX team; and to co-develop our product vision and strategy. As Director of User Experience, you will use your craft, collaboration, team leadership, and product thinking skills to lead the UX team in designing innovative and valuable solutions for our customers.

Your responsibilities

People

Manage a team of UX Managers who lead different product areas as well as a User Research lead and help them develop their impact and success of their teams
Recruit, coach, mentor, and grow managers and individual contributors within the UX team
Foster a culture of collaboration, feedback, and learning within the UX team
Evolve competency profiles and career frameworks with UX leaders ensuring that it moves us towards strong working trifecta between Product, Engineering, and UX on all levels as well as leverages the unique strengths of our disciplines

Discipline

Communicate broadly about important UX initiatives, together with UX leaders set the vision and strategy for the UX group that aligns UX Design, Research, and Writing
Create clarity around what success means for UX as a whole (what standards we are aiming for, what principles we follow, how we see our impact and evaluate success) and how it contributes to the success of our product and business
Ensure that there are UX/Design/Content guidelines, best practices, and standards, and help to drive GYG's design system and language forward at a strategic level increasing the quality of our product experience

Product

Co-develop the Product vision and strategy along with Product and Engineering senior leadership
Provide support, guidance, and feedback to mission teams on their path to creating exceptional user experiences
Ensure that UX is well-integrated into the Product Development Flow, and advocate for process changes that help product management, engineering, and UX work together to build a great experience

Your qualification

You have experience managing a multi-disciplinary team of Designers, Writers, and Researchers
You have experience working within a Product company and shaping strategy together with cross-functional partners from Product and Engineering
You are an excellent communicator and storyteller, able to communicate the “why” to stakeholders
You can find a meaningful balance between optimizing for speed, quality, and doing risky, but interesting work