Director of UX

About GetYourGuide

GetYourGuide is on a mission to turn trips into amazing experiences, using our product and technology to change the way travelers find and book things to do and explore their destination. Providing tools and support to our supply chain plays a key role in the ensuring that our customers can get what they want, when they want, at the best rates in the world.

Position

GetYourGuide is looking for an experienced and entrepreneurial leader to delight our customers with exceptional user experiences; to grow and develop our UX team; and to co-develop our product vision and strategy. As Director of User Experience, you will use your craft, collaboration, team leadership, and product thinking skills to lead the UX team in designing innovative and valuable solutions for our customers.

Your responsibilities

People

• Manage a team of UX Managers who lead different product areas as well as a User Research lead and help them develop their impact and success of their teams
• Recruit, coach, mentor, and grow managers and individual contributors within the UX team
• Foster a culture of collaboration, feedback, and learning within the UX team
• Evolve competency profiles and career frameworks with UX leaders ensuring that it moves us towards strong working trifecta between Product, Engineering, and UX on all levels as well as leverages the unique strengths of our disciplines

Discipline

• Communicate broadly about important UX initiatives, together with UX leaders set the vision and strategy for the UX group that aligns UX Design, Research, and Writing
• Create clarity around what success means for UX as a whole (what standards we are aiming for, what principles we follow, how we see our impact and evaluate success) and how it contributes to the success of our product and business
• Ensure that there are UX/Design/Content guidelines, best practices, and standards, and help to drive GYG's design system and language forward at a strategic level increasing the quality of our product experience

Product

• Co-develop the Product vision and strategy along with Product and Engineering senior leadership
• Provide support, guidance, and feedback to mission teams on their path to creating exceptional user experiences 
• Ensure that UX is well-integrated into the Product Development Flow, and advocate for process changes that help product management, engineering, and UX work together to build a great experience

Your qualification

• You have experience managing a multi-disciplinary team of Designers, Writers, and Researchers
• You have experience working within a Product company and shaping strategy together with cross-functional partners from Product and Engineering
• You are an excellent communicator and storyteller, able to communicate the “why” to stakeholders
• You can find a meaningful balance between optimizing for speed, quality, and doing risky, but interesting work

What we offer

• Work on a product that helps create memorable travel experiences
• Relocation assistance with a great team to help you with your move to Berlin
• Virtual stock options - be part of our success story
• Discounted monthly passes for public transportation
• Private Pension Scheme
• Annual external training budget - be constantly learning
• GetYourGuide gift cards and extra discount