Delivery Hero is building the next generation global online food ordering platform. Our awesome international team already operates in over 40 countries worldwide. We feature an environment with feedback exchange throughout the company from people who are genuine, ambitious and fun. We are looking for passionate and smart people to join us on our mission. Our ideal candidate will be enthusiastic, innovative, and good at “getting things done“. Play an active role in our future. An exciting job opportunity in the heart of Berlin is waiting for you.
We are looking for a (Senior) Frontend Engineer(f/m/d)to join our Global Contact Center Tech team and to contribute to the creation of Delivery Hero’s new Automation & Support Platform.
As Delivery Hero grows, addressing our customer’s, rider’s, or restaurant’s support issues quickly and with as little friction as possible is crucial to our ability to create an amazing experience for our users.
In order to achieve this goal, we are building our own Automation & Support Platform to manage in-app support, self-service flows, transactional communication, automation of business processes, and other technologies that make ticket resolution more seamless: from the moment a user enters the customer support in the app, to making sure we have sufficient customer service agents available to solve the problem in a fast matter, and anything in between.
If you combine strong tech skills with an outstanding drive and entrepreneurial mindset, an international workplace is waiting for you in the heart of Berlin!
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