Senior Product Manager

About bookingkit

bookingkit is booking and reservation management software for providers of tours and activities.

Position

Exploration

• Gather insights from customers and stakeholders
• Conduct customer interviews, usability tests and other activities to gather qualitative data
• Collect and interpret quantitive customer, user and consumer data
• Observe market changes (industry, competition, technology) 
• Collaborate with UX Designers and Software Engineers
• Document and present your insights for the product team and the company as a whole

Ideation

• Use gathered insights to find solutions to real problems
• Identify key opportunities and come up with ways to leverage them
• Facilitate the ideation process with a cross-funtional team of UX designers and software/QA engineers
• Prepare and present initiative & project briefs, including data, budgets and expected outcomes
• Challenge and improve upon briefs from other team members

Build

• Take the role of Product Owner within a Scrum team
• Tightly collaborate with UX designers and software/QA engineers to identify challenges and detail solutions
• Prepare user stories and support the team in implementing them
• Prepare feature launches
• Get your hands dirty doing whatever is necessary to move a project forward (i.e. there is a critical challenge we need to solve in engineering, even if you can't code, you might identify helpful information or just care for the team by ordering pizza)

Experimentation

• Design and setup experiments to measure achieved outcome
• Implement additional means of data gathering
• Gather, document and present results of experiments to the team and stakeholders

Communication

• Manage initiatives and projects towards stakeholders and customers
• Update progress within the team and the whole company
• Celebrate successes and analyze failures
• Answer requests and manage expectations of the Customer Success and Sales teams
• Support the Marketing team in customer communication regarding the product

Your qualification

MUST-HAVES, SHORT & TO THE POINT

• Experience in handling multiple stakeholder requests, while keeping the execution work and your team singularly focused at the current project objectives.
• Organisational skills: you're able to structure your own and the work of others amid a tremendous amount of outside information.
• Good general understanding in commercial, UX design and engineering. Excellent knowledge within one of these areas.
• More than 5 years of experience as a Product Manager within software development.

NICE-TO-HAVES

• Experience within either SaaS or eCommerce
• Skilled in complex data analysis
• Experience as a UX designer or software engineer
• Knowledge of how to conduct workshops with teams and customers

What we offer

• Your future gear- Mac or Windows laptop (private use allowed)
• Remote option - Work from wherever you are, while enjoying quarterly team events with all bookingkids in Berlin
• Perks - Flexible work time,, pet friendly office, breakfast, snacks & fruits 24/7, Company BBQs, Team events, Sport leagues, relocation support.

We invest in your future:
We care about individualized personal and professional development. After 6 months, we provide you with a development budget of up to 1000 € plus an extra day off for training and development purposes. Frequent feedback and coaching sessions with your Team Lead help you to achieve your career goals.

We live our values:
Flat hierarchies and #transparency are no empty promises! Share your ideas and #bookingkidness with us and contribute to our #growth. We #trust you to do a great job at your own pace: flexible working hours and home office prove it.

We believe in work-life-balance:
You will work with the best in the industry- 70 great colleagues from +10 nations are waiting for you to join us. We love to share our knowlegde in bookingkit university, but of course there is always time for fun team events- our monthly Barbecues are legendary!