Business Analyst

About Oradian

Oradian is the global team of microfinance and technology experts behind Instafin, the world’s first core banking system designed especially for the microfinance industry. We are bringing global best practice to the industry using a simple subscription model that allows our customers to invest in their growth.

We are the solution to the challenges facing microfinance institutions around the globe. Our solution is designed specifically for financial inclusion by experienced practitioners. By virtue of being a Software-as-a-Service (SaaS) provider, we are aligning our incentives with those of our customers, creating a win-win scenario. We put the "Service" in Software-as-a-Service.

Position

Oradian is looking for a Business Analyst to join our growing Product Team, who will work with other Business and Product Analysts, reporting to the Product Team Lead. Main tasks include performing detailed requirements analyses, documenting processes and liaising with the QA analysts, within an Agile environment. You will be well versed in documenting requirements, you’ll be technical and business savvy, collaborative, and truly excited about the Oradian cloud-based offerings. To be successful in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Applicants must have a strong understanding of SaaS businesses and microfinance, experience working hands-on with customers in different markets, jurisdictions and cultures, and effectively managing teams in a dynamic environment. This position requires up to 25% travel to customer and Oradian locations worldwide.

Responsibilities:

• Collect functional requirements directly from our customers or through our sales, implementation, customer success and support teams
• Conduct in-depth analysis of our customers' business processes based on feature requests
• Perform requirements analyses
• Map business processes and functional requirements in a detailed manner and put them in context of other operational processes
• Prepare process diagrams and explanations for our product owners
• Effectively communicating your insights, plans to Product, Development, QA team members and management

Your qualification

• 3 years of experience in business analysis
• Fundamental analytical and conceptual thinking skills
• BS degree in an applicable field required - Master’s preferred
• Experience of creating wireframes and prototypes preferred
• An exceptional track record of working alongside product and engineering teams to prioritize and execute on plans
• Excellent written and verbal technical and personal communication skills in English
• Experience with SaaS products is a plus
• Experience in banking, fintech or financial inclusion is a plus

Competencies:

• Strong quantitative and business analysis skills with track record of making excellent decisions resulting in short and long term positive impact
• Ability to view issues and concerns from multiple perspectives while keeping the “big picture” in focus
• Proven ability to work effectively with both local and remote teams
• Excellent communication skills, both verbal and written, with the ability to properly translate and articulate positioning, technology and strategy

Additional details

Oradian’s toolset - and why it’s disruptive

We provide access to our toolset on a subscription basis, based on the number of clients the financial institution serves. Oradian’s subscription model makes it possible for financial institutions of all sizes to access leading technology.

With Oradian’s toolset financial institutions are enabled to drive financial inclusion through:

• Efficiency with automatic, simplified administration
• Informed decision-making with real-time data and reporting
• Growth to reach more clients without incremental costs

By delivering three main business benefits, Oradian delivers the opportunity for financial institutions to know and control their portfolios.

Oradian’s global community

Our global community of financial institutions is made up of over 75 visionary customers – rural banks, MFBs, MFIs, Saccos and Cooperative Societies – from 11 countries: Brunei, Ghana, Guinea, Kenya, Liberia, Malawi, Myanmar, Nigeria, the Philippines, Senegal and Zimbabwe.

Together, our customers provide access to digital financial services for over 3 million clients in remote, hard-to-reach parts of the world. We are poised to scale operations and increase sales throughout West Africa, East Africa and Southeast Asia.

Oradian is headquartered in Zagreb, Croatia with offices in Lagos, Nigeria and Manila, Philippines. We are a fast-growing team of talented and committed experts in technology and microfinance. We work in an open, collaborative culture. We have over 130 team members from more than 30 countries.