Storage Technical Support Engineer (French & English)

About Careers in Europe

Careers in Europe wants to offer the best international recruitment for jobs in Europe in (multilingual) customer service & helpdesk, finance, IT and engineering. Our recruitment and staffing services are aimed at providing the right match at the right moment. Because bottom line, that's what recruitment is all about.

We will optimize European recruitment and staffing. Search engine optimized job board, relevant content and personal support for both recruiters and job seekers. Combining the best features of job board and recruitment agency to provide (cost)effective, flexible and innovative recruitment solutions, contingency or retainer.

Official website

Position

The team of Storage Technical Support Engineers will be in charge of diagnosing and troubleshooting hardware and software problems with storage systems, multi-system/multi-network interoperability issues. The full technical product and process training, required for the job will be provided. 

Daily tasks:

• Build a high level of client trust
• Find the best technical solutions via analyzing customer problems
• Prioritize tasks and involve other teams when needed 
• Document all cases and resolutions for creating a good knowledge base

Your qualification

• High level of French and English
• Exceptional knowledge of computer technologies and networking

Will be a plus

• Experience in technical support
• IT related Certification (Microsoft, Cisco, CompTIA, others)
• Understanding of SAN & NAS hardware and protocols

What we offer

• A wonderful work environment
• Excellent social benefits package
• Great training
• Standard working hours
• Promote-from-within advancement opportunities
• Employee recognition programs
• Team Building and social activities
• Help with relocation
• Good office location

Additional details

Communication and all issues related to the position are curated by Careers in Europe.