Bol.com is the largest online retailer in the Netherlands and Belgium.
How do you make our customers happy?
Bol.com is changing retail to make daily life simpler for 12 million customers. Together with 39,000 partners who do business on our retail tech platform, we offer 33 million articles and achieve peak sales of 700 orders per minute (Black Friday 2020). Fueled by a pioneering spirit and a customer-centric approach, we make shopping and selling easier each day. Want to contribute to that ambition? Happy to have you on board!
What you get
Working at bol.com is challenging and therefore you get something in return. Besides salary, you will also get:
We warmly welcome our new colleagues, so they feel home as soon as possible. During your onboarding program, we give you all the ins and outs about bol.com!
The biggest challenge
As we grow as an organization, so do the role and impact of our tech solutions. In order to accelerate our IT development and maximize the business impact of these solution, our scrum teams evolved into product innovation teams. Our ‘traditional’ team managers became Engineering Managers, who assume full technical ownership of product successes and developer growth. How do you inspire a team of engineers to deliver robust and future-ready tech solutions? What do they need to rise to the coding challenge, so ambitions are fulfilled better and/or sooner? As Engineering Manager, you set the stage for an amazing engineering experience!
As Engineering Manager you are a driver of ‘engineering happiness’ and growth. Both on a personal and professional level. You ensure the team always has access to the right tools to take the next step. And the one after that. It’s up to you to position innovation teams for success by cultivating a culture of autonomy, entrepreneurship, craftsmanship and continuous improvement. High-performing teams deliver high-performing code! You align teams with business goals by making sure strategies are realistic and carefully weigh all team and business input. For example, regarding quality, reliability and future fitness. You coach a total of 12-18 engineers who work on projects that have a quantifiable impact on the internal and external customer experience.
You are the (sustainable!) oil in the product engine: you guarantee that product goals can be reached by scalable IT solutions. Your enthusiasm and clear vision help us attain operational excellence. What is the ideal team composition? What new competencies and tooling do we need to realize development ambitions? How should we roll out projects to maximize business value? And what opportunities do new technologies and/or methodologies present? You streamline the technological building blocks while keeping all of your project plates spinning. Even after a new service goes live, you don’t grab a latte and kick up your feet, because we adhere to the ‘you build it, you run it, you love it’ principle. If there’s a hitch, the business will not hesitate to ask for a prompt solution. As for the setting and team topics, those depend on your ‘landing stage’.
3 reasons why this is (not) for you
For over 13 million people in the Netherlands and Belgium, bol.com is their go-to online shop. On our platform, they can find over 34 million products. These items are not just offered by bol.com but primarily by our 47,000 partners: entrepreneurs who work together with bol.com to reach their customers. Together we aim to create the best online retail tech platform for our customers and partners, giving them a personal and inspiring experience. To achieve that goal we research, innovate, experiment and build. Every day.
To our customers, bol.com might seem just a website, an app and a parcel on their doormat. But at the scale we operate, you may already be imagining: it is much more. It’s about hundreds of different applications, each providing a clear capability. Together they form our tech retail platform. Tech impacts the whole process, from assets on the virtual shelves to items in the shopping baskets, from products in the warehouse to parcels at the front door. Altogether we run millions of lines of code in a modern microservices architecture, all created by our tech professionals. Furthermore, we do not just write code, we also experiment. We research data, and together with other disciplines we are continuously discovering ways to improve our products.
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