Technical Support Developer

About Printify

Printify is a transparent print on demand platform that makes it dead simple to work with multiple print providers all around the world to fulfill and send your products to your customers.

Position

• Facilitate technical integration process with internal and external stakeholders
• Gather feedback on integration pain points and update API documentation
• Solve day-to-day technical issues and bugs
• Participate in team workflow – gather research, share ideas for improvements, participate in code reviews etc

Your qualification

• Good communication skills, including written and verbal English
• A willingness to learn quickly
• Experience with data entry, spreadsheets, databases, technical documentation, REST APIs, etc.
• Compatibility with a flexible schedule; many partners are in the US time zone
• Good problem-solving/analytical skills (particularly regarding identifying issue root causes)
• You have, or want to develop, some coding experience
• Previous technical support experience would be beneficial – including knowledge of Jira and other Atlassian tools


What we offer

• An amazing workplace culture with a flexible work schedule
• Stock options
• Health Insurance
• Career development and growth through training such as events, conferences, and mentorship
• A modern office in the center of Riga
• Breakfast, snacks, and Friday lunches
• International relocation support for international candidates; we cover relocation costs, help with immigration processes, and assist with housing