Technical Support Developer

About Printify

Printify is a transparent print on demand platform that makes it dead simple to work with multiple print providers all around the world to fulfill and send your products to your customers.

Official website

Position

• Facilitate technical integration process with internal and external stakeholders
• Gather feedback on integration pain points and update API documentation
• Solve day-to-day technical issues and bugs
• Participate in team workflow – gather research, share ideas for improvements, participate in code reviews etc

Your qualification

• Good communication skills, including written and verbal English
• A willingness to learn quickly
• Experience with data entry, spreadsheets, databases, technical documentation, REST APIs, etc.
• Compatibility with a flexible schedule; many partners are in the US time zone
• Good problem-solving/analytical skills (particularly regarding identifying issue root causes)
• You have, or want to develop, some coding experience
• Previous technical support experience would be beneficial – including knowledge of Jira and other Atlassian tools


What we offer

• An amazing workplace culture with a flexible work schedule
• Stock options
• Health Insurance
• Career development and growth through training such as events, conferences, and mentorship
• A modern office in the center of Riga
• Breakfast, snacks, and Friday lunches
• International relocation support for international candidates; we cover relocation costs, help with immigration processes, and assist with housing