Product Manager, Technical (Data-Driven Product)

About Mercari

We believe the world needs a place where people can exchange their loved goods. That’s why we built Mercari—to connect people who want to buy and sell things of emotional value through their mobile phones. Mercari has grown to become a leading community-powered marketplace that brings together millions of people every day.

Mercari Dev Meetups

Position

Remote work is also possible.

Mercari’s culture has been central to the company since our founding, with the three core values of Go Bold, All for One, and Be a Pro. In addition, the “Trust & Openness” value was introduced to embody our culture of mutual trust, where information remains transparent and rules are kept to a minimum. Regardless of how big Mercari gets, our culture is essential to achieving our mission and will be promoted throughout our organization.

Work Responsibilities

• Deeply understand the need for data and machine learning and how it can be applied in practice to improve Mercari, a product with over 18 million monthly active users
• Drive product and technical requirements, strategy and end results for data collection, processing, publishing, pipelining, and ML models that create measurable impact 
• Own responsibility for product delivery and drive an iterative product development cycle, balancing between getting things released while creating a solid long-term foundation
• Collaborate closely with Engineering Managers, Tech Leads, Machine Learning Engineers and Data Scientists to create data-driven solutions. More specific work responsibilities are below
  • Understand and clearly articulate customer needs and business problems
  • We will not tell you what to do, we expect you to lead our product to further success 
  • Break down complex problems into concrete steps that can be articulated in product roadmaps and backlogs 
  • Define success metrics and measure outcomes quantitatively (including A/B testing)
  • Work with the product development teams on a daily basis, identify and solve problems that come up along the way 

Bold Challenges

• The Mercari marketplace app has been downloaded by millions of users around the world, and each individual user utilizes the service in their own particular way. We still have a ways to go, however, in our attempt to achieve our mission of “Creating value in a global marketplace where anyone can buy & sell,” and so we are constantly looking for new ways to challenge ourselves and grow as a company
• At Mercari, we are focused not just on improving our service for our users, but also on expanding our perspective and adopting new ways of thinking. In this context, our product managers must not only possess knowledge of engineering, but also an eye for trends/user needs and the ability to turn those opportunities into concrete business plans

Your qualification

• 5 years+ technical product management experience in Internet, Smartphone industry or equivalent experience
• Proven experience building data-oriented products
• Prior PM or engineering experience in at least some of the following: search, recommendations, natural language understanding, computer vision, data pipelines, and/or A/B testing
• Self-sufficient in analyzing and drawing conclusions about the quality and product opportunity from marketplace and behavioral data
• Self-motivated and proactive, with demonstrated creative and critical thinking capabilities
• Leadership skill to drive people
• Passion for Products
• A BS in Computer Science, Engineering, or equivalent
• English capability to work

Will be a plus

• Data architecture
• Machine learning, artificial intelligence, feature engineering, model lifecycle management and deployment
• Scalable API infrastructure and general APIs
• Data assets, data governance, storage and sharing
• Experience of product development using Agile development methods
• Experience of planning and management for middle or bigger projects
• Experience of contributing in a prominent manner to the achievement of KPI goals

Screening Criteria

• Willing to "go bold" and ready to learn from their mistakes
• Capable of thinking/moving of their own volition and willing to take initiative for the success of the team
• Possessing a strong sense of ownership in regards to their work and willing to give their absolute best for every project they’re involved in

*For details, please see this page

Language Requirements

• English: Business level
• Japanese: Conversational

What we offer

Employment Status

Full-time

• Probationary period: First 3 months after joining the company (During this period your contract conditions will be the same as that of a permanent employee)

Office Location

Roppongi

• Smoking is prohibited within our offices
• Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work

Work Hours

• Scheduled working hours: 10 AM – 7 PM
• Currently, due to COVID-19 pandemic, we have introduced a full-flex system without core time to increase the choice of working hours and allow for more flexible working styles. (*does not apply to all positions)

Holidays

• Two days off per week (as well as national holidays, New Year's break, etc.)
• Paid leave, congratulatory and bereavement leave, relax days, sick leave

Salary

• Annual salary paid in 12 installments (monthly)
• Based on skills, experience, and abilities
• Reviewed twice a year

Benefits

• Complete health and social insurance
• Incentive program
• Support systems, including those that benefit employee family members
• Language learning support
• Translation/interpretation support
• *See this page for details

Additional details

Media

Corporate Sites

• Mercari, Inc.
• Souzoh, Inc.
• Mercari US

Owned Media

• Mercari Careers
• Mercari Engineering Portal
• Mercan - Introduces the people that make Mercari
• Mercari US Careers
• Mercari US Blog