Technical Key Account Manager

About Holidu

Holidu is a travel & tech start-up that is building the world’s best search engine for vacation rentals. Our mission is to make finding and booking the perfect rental finally easy. We are on this journey in a rapidly growing team of travel and technology enthusiasts from all over the world. Our travel mates also include investors and mentors who have helped companies such as Booking.com, Spotify and Zalando to achieve global success. So, pack your bag, hop on board and get ready for take off!

Position

Your future team

The Partner Inventory department is a highly international team of 50 people covering the whole value chain from partner acquisition to onboarding and optimization.

As part of the department, the Technical Account Management team is bridging the business and tech, internal and externally. Together with other Product Managers and other Technical Account Managers you will provide the best experience for our colleagues, partners and travelers.

Your role in this journey

• Manage technical integrations of new and existing partners through their API
• Work alongside with our Global Strategic partnership to increase the performance of our key accounts 
• Help provide technical support to our partners before, during, and after their integrations
• Find, validate and resolve errors related to provider data
• Contribute to increased data quality and performance of Holidu's key partner inventory
• Use our different internal and externals tools, e.g. IntelliJ, MongoDB, Kibana, JIRA, Confluence to manage projects and investigate incidents
• Manage integrations and optimizations of key partners by connecting business requirements with technical implementations

Your qualification

• Experience as a technical account manager, QA manager, or developer
• Experience working with API integrations (ie. JSON, XML) 
• Love and great understanding of technology and system integrations
• High attention to detail and customer centric
• Professional communication skills for interacting with both technical and non-technical counterparts in partner companies
• Creative and team-oriented mindset and curiosity to learn new things
• Fluent English skills, German language is a plus
• You should love solving problems and strive to deliver high data quality to users

What we offer

• Have an impact on the millions of people using our product every month
• Grow with responsibility from day 1 and develop yourself further through regular feedback, workshops and knowledge exchange 
• Use your personal development budget and 2 extra days off to enhance your professional skills by visiting conferences, buying books, attending courses and more 
• Connect and have fun with international, diverse and yet like-minded people at work, regular events and weekly office days with your team
• Get to know the world with our flexible home office policy and the opportunity to work from other local offices
• Get in shape with a premium gym membership for a discounted rate
• Go travelling for 28 vacation days + 13 public holidays in Bavaria with interesting discounts on our Bookiply properties
• Get a sneak peek at the adventure that awaits you on Instagram @lifeatholidu