Lead UX/UI Designer

About e-bot7

e-bot7 integrates artificial intelligence to increase the efficiency of customer service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales and saves up to 80% of costs.

Position

As our Lead UX/UI Designer, you will be directly responsible for an outstanding customer experience of our product. You will know our users best and jointly with our cross-functional product teams solve the challenge of a meaningful human+AI experience.

Your mission at e-bot7
Build and grow a team of designers: You hire, coach and develop people with the right skills and mindsets to form a complementary, highly productive and collaborative team where everyone enjoys contributing to the team’s mission. While we start small, you enjoy carrying out a lot of hands-on-work yourself
Being the voice of our users in the development process:You have the overview of what your team of user experts discovered, you communicate insights and derive actionable plans. You work closely with the product and engineering leadership to ensure that we keep solving our users’ most relevant issues with the best possible solutions
Being the owner of our design system: You drive the development of our design system forward to ensure that our developers can efficiently work on a consistent redesign of our software
Create the experiences our users love:You take the ownership and drive the development and improvement of complex user experiences across our different product parts. You make sure that everyone knows what to do at the right time to create a seamless user experience
This is a permanent on-site position in Munich, Germany. We work remotely for the duration of the Coronavirus crisis, but will return to the office once the situation becomes manageable.

Your qualification

• Experience of leading designers and design processes for complex web-based experiences. SaaS experience is a plus
• Being empathetic and understand how to get the best out of people and form an excellent team
• Having an organizational talent, you can keep several balls in the air and still won’t miss a timeline
• A portfolio that proves exceptional UX and UI skills and great attention to detail. You are not afraid to apply these skills hands on while we are still growing our team
• A deep knowledge of design tools and methodologies. Experience with design systems is a plus
• Being passionate about design, you are curious and care deeply about user centricity
• You like staying up-to-date with industry trends, techniques and technologie

What we offer

• As a part of the fastest-growing AI startups in Europe, you can benefit from a steep learning curve from day one with a high career growth trajectory
• A high-impact work environment and short decision-making processes, high autonomy and flat hierarchies
• A cozy office located in the heart of Munich, in Marienplatz, with table tennis, dart board, chill room
• A chance to meet people from all over the world! (30+ nationalities)
• Get fit! We offer a free gym membership with Urban Sports Club and weekly yoga courses with our colleague and yoga instructor Liv
• Have fun with the team: we organize regular virtual company events such as weekly quizzes, happy hours and cooking sessions
• We care about your mental health: we provide you with nilo.health, a mental well-being platform that allows 1 on 1 counseling sessions, nilo.meditations and additional tools
• Free digital meal vouchers to buy your lunch or dinner, also in home office
• Bi-weekly Learning & Development workshops to develop your soft skills
• Free German language courses
• Corporate benefits: a wide range of discounts on many brands, such as Apple, Sennheiser, Nike, etc.
• Flexibility to work from the office or your home office. We provide you with the hardware you need to work comfortably from home
• 28 vacation days per year, plus 13 additional Bavarian public holidays
• Visa and relocation support for international candidates