Working Student Product Management (f/m/d)

About zenloop

At zenloop we´re all about improving relationships with NPS. We help our customers collect, analyze and act on feedback. We are a driven, dedicated startup with a fantastic team spirit. We love to learn, we love to grow, we love getting things done, but most importantly: we live our mission. We are improving relationships. Day by day. And we are also doing this within our team. We love diversity and different perspectives. We are the zenloop family. Come and join us!

Position

"How likely would you recommend our product to a friend or colleague?" Once you have answered this question, you know the core of the Net Promoter SystemⓇ and thus the basis of zenloop.

For our fast growing Software-as-a-Service solution we are looking for a motivated as well as talented person to work with us in the role of a Working Student Product Management (f/m/d) to further shape our success story. As part of our Product Team you’ll be responsible for researching information, working out presentations, maintaining a database and providing short translations or creating product tours.

Our goal is to establish processes and practices that consistently add value to the product team's output, our customers and also to your personal development, which will be the focus of your daily work.

Your tasks and responsibilities:

• You’ll research and present information on product related topics (tools, analytics, processes)
• You are able to provide understandable and informative product tours for new features on a regular basis
• You’ll take ownership for precise translations for varying parts of the product
• You’re able to switch between different product related topics and gain knowledge fast

That's what we offer:

• Challenging, varied tasks in a dynamic and innovative environment
• A fast learning environment with the opportunity to grow together with us as a company and our highly motivated and international team
• A lot of responsibility and creative freedom for your own topics
• Experienced founder and management team who care about you and your tasks
• Comprehensive and structured onboarding as well as regular feedback sessions to support your individual development
• Regular company events, lunches and semi-annual company offsites
• A fixed team event budget per person and quarter
• Competitive salary and a job in the heart of Berlin

You're the right person for us if you…

• Are an enrolled student and have at least one semester of study ahead
• Have an eye for detail and strong analytical skills
• Are positive and can meet challenges with a smile
• Are a fast learner
• Demonstrate high quality in your work
• Are business fluent in english other languages are a plus
• Have practical experience in working in an agile environment it’s a plus - if you bring programming and/or design skills it’s even a bigger plus but not mandatory
• Want to learn and grow together as a team to reach the next level

Does it sound like you? Do our vision and culture inspire you? Then join us on our way to becoming the leading Customer Experience Management platform worldwide and contribute to the next big success story!

Send us your application, including your earliest start date and salary expectations, via our applicant portal.

We evaluate every qualified person regardless of age, gender identity, ethnicity, sexual orientation, disability status or religion according to their skills.

About zenloop

zenloop is an integrated experience management platform based on the Net Promoter Score®. The SaaS solution automatically collects customer feedback through various channels along the entire customer journey, analyzes and clusters it with the help of artificial intelligence and derives customized and personalized measures to retain satisfied customers and win back dissatisfied customers. The software can be seamlessly integrated into solutions such as Salesforce, Spryker, Emarsys, Zendesk, Slack or Shopify or used as an addition to the existing tech stack.

The zenloop portfolio includes brands such as Momox, Douglas, Penta, ATU, Mister Spex, Foodspring, Carhartt and Jochen Schweizer. The company was founded in 2016 by the two former Flaconi makers Björn Kolbmüller and Paul Schwarzenholz as well as Lukasz Lazewski and is based in Berlin with around 60 employees. The investors include Nauta Capital and Piton Capital.

Additional details

Communication and all issues related to the position are curated by the recruitment partner of Relocate.me.