Senior Site Reliability Engineer

About Nylas

Our mission is to help developers leverage communications data and build features that increase customer engagement, productivity, and retention.

Nylas was founded in 2013 by a couple of MIT grads who were passionate about making complex systems simpler. Our co-founder and CTO Christine Spang saw that email use was growing at a steady rate, yet there wasn’t a simple way to unify this data-rich tool in a way that developers could easily integrate with this data. She and a small team (at the time) set out to fix this.

Position

Nylas is looking for Senior Site Reliability Engineers to join our team to help build and scale the infrastructure our platform runs on and the tools our developers need to get work done. Our SRE team is responsible for the infrastructure layer of our API platform—the base operating system (including security), CI/CD & deployment tools, monitoring and observability tools, and our horizontally sharded data storage layer which stores tens of terabytes of data. Right now, our open-source Python sync engine regularly archives terabytes of data across a massive SQL cluster, and our Flask APIs handle tens of millions of requests a day. We aim to scale that several times over in the next year.

At Nylas,“DevOps” is a part of our engineering culture, not a role we’re looking to fill. Our development team shares the pager with operations and makes their own deploys. We’re always looking for ways in which we can have specialists who delight in really knowing different parts of systems but still avoid being siloed away.

We keep our code and infrastructure automation in the same repo, and you’ll be empowered to make application changes necessary for scaling and reliability in collaboration with our development team. Our stack includes Python, MySQL, Redis, AWS, Debian GNU/Linux.

Your qualification

• You have 5 years of production engineering experience
• You value communication and empathy as much as technical prowess
• You can navigate a Linux command line
• You have experience automating systems using any modern configuration management system (Chef, Ansible, Puppet)
• You have experience running services on a cloud platform (AWS, GCP, Azure)
• You can write reliable code in at least one scripting language (Python, Ruby, Perl, JavaScript etc.), though this won’t be a focus of our interview process
• You’re excited to create a modern, scalable infrastructure and automate away drudgery

Will be a plus

Experience with monitoring systems, databases, or service orchestration using terraform (but don’t worry, it’s OK to learn this stuff on the job if you don't know it already)

What we offer

• Competitive Pay
• Meaningful Equity
• Medical, Vision, and Dental benefits for you and your family (including One Medical membership)
• 401k, FSA, HSA, Commuter benefits
• $100 Health and Wellness Benefit
• $1k yearly Education & Development benefit
• Catered lunch & Unlimited snacks
• Gym membership
• Relocation assistance
• Unlimited vacation (mandatory 2 week consecutive vacation once per year)
• 12 weeks caregiver leave
• Flexible work hours