Quality Assurance Manager

About Serco

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987 and in 1988 was listed on the London Stock Exchange. Now, Serco is a FTSE top 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

Position

• Elaboration and maintenance of IS quality control procedures
• Provision of quality plans and service level agreements 
• IS Quality control and evaluation
• Provision of quality studies, quality assessments or other quality matters associated with information system projects
• Definition, elaboration and management of quality tests
• Advice on quality improvements
• Assistance in the implementation of project management methodology
• Risk analysis

Your qualification

• The candidate should have at least 5 years of relevant experience
• Good knowledge of IS quality assurance and quality control practices
• Good experience with quality procedures
• Good knowledge of the CMMI (Capability Maturity Model Integration)
• Good knowledge of testing methodologies and tools
• Good knowledge of information systems lifecycle
• Knowledge of software development methodologies (e.g. RUP, Agile)
• Capable to communicate effectively with different actors involved (testers, developers, management etc.)
• Strong capacity in preparing and writing studies
• Strong capacity to give high level presentations
• Ability to apply high quality standards
• Ability to participate in multi-lingual meetings, excellent communicator
• Capability of working in an international/ multicultural environment