We’re a bank on a mission to make money work for everyone. By focusing on solving real problems rather than selling financial products, treating people fairly and being totally transparent, we believe we can make banking better.
Monzo started in 2015 with big plans and a little office in Shoreditch, London. Now we’re a fully-licensed bank with millions of customers in the UK, and well over a thousand employees around the world.
We can help you relocate to London, we can sponsor visas, and we're open to remote working as long as you can spend around 20% of your time in London.
We care deeply about inclusive working practices and diverse teams. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can - whether to help you meet other commitments or to help you strike a great work-life balance.
Scaling Customer Operations
Monzo is a customer service company. In order to scale our current level of service to a billion users and beyond, we are investing heavily in building a state of the art workflow management system for all manual work in the company. We consider this to be our secret competitive advantage that is not really visible outside the company.
Data
Help us take Monzo’s data capabilities to the next level by building systems which allow us to explore massive data sets interactively and run machine learning models in real time on event streams, all whilst maintaining strong data integrity.
Platform
Help us build a state-of-the-art microservices platform based on the learnings of Netflix, Twitter, and Google. We're investing a lot of up-front effort in building a scalable, secure, and extensible architecture.
Payments
Help us write code that moves money. Between integrating with crufty old payment schemes, connecting to legacy systems from the 1970s, and designing our own core banking ledger, at Monzo we get to see how the financial sausage is made! If you were ever curious about how money flows through the financial systems or wanted to write code to move money in a safe way, this is your chance.
Growth
Over the first 9 months of 2017, we organically grew our userbase almost 5% week-over-week. This growth was the result of several new features we introduced under the umbrella of "Monzo with friends". The Growth team is a full-stack product engineering team that is responsible for building product features that drive growth.
Retention
Help us build product features such as spending reports, budgeting, receipt scanning, or targets that make the Monzo app more useful. Over 55% of people that sign up for a Monzo account still use it for financial transactions three months later. This number is what the Retention team is optimizing.
Partnerships
Our long term goal is to be more than just a bank - we want to become each user's financial control centre. The partnerships team is building integrations and product features that help our users save money or otherwise optimize their financial life. It is also the team that builds our third party developer API.
Lending
Help us build fair and transparent lending products. In the short term, our primary revenue stream comes from lending. We have written a blog post to give you an idea of what that looks like.
Financial Crime and Security
We do a lot of work around fraud and electronic crime, using a mix of machine learning models, discrete rules, human review, and clever product features to fight back. We've written about how we do that on our blog. You’d work closely with our Risk and Compliance team, analytics, customer support, and fraud investigators to make sure we’re doing everything we can to fight against financial crime.
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